Eyeball Acquisition Specialist
Trainz A New Era Service Pack 3 (TANE SP3) is a free update for all "TANE" owners and delivers a huge range of updates, enhancements and improvements ...
Many Fathers are Railroad enthusiasts. Surprise him with the gift of quality artwork that is now specially discounted up to 75% off. We have over 250 prints and gicless in-stock and ready to ship. Prices range from $12.79 to $420. Feel free to make your own banner using any of our artwork images for this promotion.
Trainz has one of the largest selections of Model Trains and related items on the Internet with over 20,000 items available. We have new and used collectible trains of all gauges and ages. We also have a wide range of train artwork too. Some of our items are discounted up to 35% off and some artwork is over 80% off.
We Sell A Lot Of Trains! |
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We buy and sell a lot of trains. In 1975 Scott started his first model train business in his parents garage. Over forty years later that business has exploded into multiple warehouses full of model trains. |
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We enjoy the model train business and want you to be happy with not only your purchase, but the experience of buying from Trainz.com. This is your hobby, it shouldn't be an experience you remember for all the wrong reasons. We obtain many of our trains from private collections and defunct hobby stores. We also carry tens of thousands of new items that are either in stock at our warehouse or available for fulfillment through our many partners. We have a tremendous variety of items that is constantly changing. |
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We Love Collectible Prewar and Postwar Trains |
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We buy and sell thousands of prewar, postwar, and brass model trains. Current prices don't allow us to fix them all any more, but we wish we could. Trains that are serviced by us will have a picture of the actual repair slip in our item photos are filled out by our repairmen for the specific item being sold. We do stock over 8000 parts and have even more available through our suppliers. |
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Hours |
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Our hours of operation are Monday - Friday, 8AM - 5PM EST, excluding holidays. If you are visiting our warehouse we are closed from 12pm-1pm for lunch. If you submit a question after 4:00PM EST, your question will more than likely not be answered until the following business day. If your question is about one of our auctions please ask at least one weekday before the auction ends to guarantee that you receive an answer in time. |
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Integrity |
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We operate our business with integrity and are constantly working to improve. Both Scott and Milinda are TCA members (Scott's membership number is 75-8067). Scott is also a member of LCCA and TTOS. Over the past fifteen years we have sold hundreds of thousands of items through our website and eBay. |
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Our Process and Problem Resolution |
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Many of our items are touched by three or four sets of hands as they travel through our warehouse. Our process is designed to help us spot problems long before an item ever gets to your door.
One of our train experts reviews every item listing to catch any inaccuracies before we list an item for sale. We strive to be as accurate as possible, but we are human and occasionally make mistakes. Sometimes we overlook things, use a duplicate picture when we shouldn't have, or miss an important detail. We'll own up to it, if you spot a mistake let us know and we'll fix it. If you receive an item that isn't exactly what you thought it would be, you can always send it back for a full refund or repair. If it is our fault we'll even pay the shipping charges both ways. We're also open to making adjustments to account for something we may have missed.Just notify us within a week of receiving your item if you have a problem. You can quickly and easily contact us via our on-line support portal. |
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100% Satisfaction Guarantee - You Can Bet Your Caboose On That! |
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You may return any item that you are not happy with for any reason within 14 days of the receipt of the item, in the same condition you received it in. We will be happy to either replace or repair your item, if applicable, or issue you a refund. You must Submit a Return Ticket to arrange the return. If you are returning the item due to some fault of ours, we will refund your purchase price, our original shipping, and your return shipping charges. If you are returning the unopened item for some other reason or requesting to cancel the order, we will refund your purchase price minus a 10% restock fee and any refusal shipment charges. Your refund will be issued within 3-5 business days after we receive the item. |
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Our TeamIt takes a small army of people to keep Trainz.com on track.
Contact Information |
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Visit our Support Portal for FAQ's and customer support. |
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Item Grading |
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We utilize TCA condition standards. |
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We Pay Finders Fees For Train Collections! |
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We are always looking for more trains to sell, and prefer to buy medium to large collections in the $10,000 - $100,000 range, or more, but of course will consider any size deal. If you are the first person to refer a collection to us, and we buy it, we will pay you a finder's fee! Our finder's fee is 2% of what we pay the owner for the trains. |
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Thinking Of Selling Your Trains? |
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We believe selling your trains comes down to how important the following three factors are to you: 1. Getting the highest price 2. How much work are you willing to do? 3. How fast do you need the money? Check out the pages we have created to help you through this difficult process. Let us know if you are interested in selling your trains in a group to us. Feel free to contact us with your train list, or fax it to us at 413-280-1546. |
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We Appreciate Your Business! |
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Thank you for all of your purchases, support, and kind positive feedback. We will continue to search the country for more trains to offer you to purchase. We appreciate your business and will continue to work hard to earn it in the future. |